Dry Shoulder Mount Symptom

From the series "Modern flexibility" - today: Ryanair!

My new favorite airline is Ryanair!
Ryanair is a very friendly company: flexible and customer friendly!

yesterday I got my credit card statement of account was shown that Ryanair had been booked my flight to Edinburgh in May already.

stand on my statement, however, not Edinburgh, but Dublin. What it was all about, I wanted to check with Ryanair. I pulled out my printed confirmation, on which I had already noted the model number of the Reservation Center: When booking I was advised there were passengers on the day before the trip to call again. In this number I now shared a very friendly voice in several languages, that the call cost from the tone just 86 cents per minute, but the announcement was charged.

I found that even generous.

The signal was heard and allowed to splash out about it: At once the announcement was repeated in several languages, this time by another band lady and no longer charged. This lasted several minutes, but since I paid for it's only 86 cents, I was still of good cheer. Even then, when I landed in the queue, which had been generously donated again by another lady can discuss. Finally, turning again another lady to me, I was rather confused when I had to find that it belonged to a real employee. The assistant asked what I wanted and I asked her to Dublin. Whether it the aura of my phone out quasi guessed, I do not know, but she guessed at once with great ryanair policy competence, that I had made my booking on the web. But another hotline has jurisdiction, that number they durchgab me at once.

nice, I thought, that's all organized.

I dialed the new number, after which repeated the above procedure. However, the cost was now silly € 1.86 per minute, and the hold time was significantly longer. In addition, we had then done in the end, a real man, who informed me that the seats in Dublin ryanairsche Bank, which I previously would not have the kind lady sure can tell.

Now I inquired still the same, why I had received in my reservation no e-mail confirmation.

man: "Are you at Web.de?"

Me: "Yes."

man: "Then it can be."

Me: "Oh."

man: "The spam filter."

Me: "That I watch but always through."

Man: "Anyway."

I: have, "What For a return address for "

man (irritated):" How? I now "

I:". Do not apply directly to Ryanair itself "

man (triumphant):" The you do not see "I

." I could address as Ryanair, no spam Define when I knew the address. "

man: "???"

now had the nice Ryanair staff also have a surprise for me that made me forget the lack of confirmation was immediately

man:" Your flight times are so habem changed "

Me:"? Ah

Man: "Yes," I

".? And"

Man: "12:25 Clock"

Me: "No?"

Man: "Yes."

Me: "And I know this now so random?"

man: "So yes, you must call before the flight."

Me: "The day before had I heard they want me to fly five hours earlier?"

man: "..."

For information: The original flight was planned for 17:05. I had the book, because I still do not have time in the morning.
But Ryanair was prepared for something like that!

man: "You can have the money back to you."

Me: "And how do I get to Edinburgh?"

man: "A day earlier, perhaps?"

Me: "I can not."

man: "Even a day later is possible."

Me: "It's too late."

Well, of course I'm the one to blame the lack of flexibility was. But I have taken an example: I'm flying now totally flexible with another airline.
And I owe only to Ryanair.

PS Last night I even dreamed of my new favorite company. But even as it acted not an airline, but a large, luxurious Call Center, where it was very hot and all the staff funny horns contributed, as in Cologne Karnerval. Strange dream, is not it?